9th hole on the Oasis Course
We
have had a few discussions on this trip concerning the rules of golf and
particularly equipment rules such as the use of a belly putter. With touring the factory at PING we
finally got the opportunity to see a behind the scenes look into the manufacturing
of golf clubs and equipment. PING
is headquartered in Arizona and was founded in 1959. While they produce your typical off the rack clubs you see
at pro shops, they pride themselves in being a company that makes personally
fitted clubs, which they do so by taking a persons measurements and also
analyzing their stroke either on a launch monitor, or out on the course. It was great to get a look at their
manufacturing process. Drivers and
woods, irons, and putters are all built in separate buildings. Each building contains multiple cells,
where each cell has an assembly line that builds a club from start to finish,
and each cell depending on the type of club is able to produce anywhere from
750-1000 clubs a day.
Following
our tour of PING, we made our way to an afternoon session with Kevin Betts from
the Phoenician. Betts is a
director of golf through the Troon Golf Company, which specializes in the
management of high-end golf courses.
Troon is a separate company from the Phoenician Resort, and they are
hired out to simply run the golf portion of the resort. While the scenery and condition of the
course at the Phoenician is top notch, they are also able to draw golfers to
their result with their dynamic pricing system. Similar to other sports, such as basketball, where a
courtside seat is more expensive than an upper level seat, the golf course at the
Phoenician doesn’t treat a tee time at 9 am the same as a late afternoon tee
time. Everything from the time of
year, to the time of day affects the price of a round of golf at the Phoenician,
which allows them to attract more golfers during less popular times—currently the
Phoenician draws about 48,000 rounds of golf a year.
Betts
stressed the fact that what he provides is a service, and that a players golf
experience starts at the time of booking, and doesn’t end until they leave the
restaurant after their round. Players
are allowed to wear whatever they want on the course, and the nine minute
separation between tee times is toward the high end of the scale. One question I had for Betts is that if
golf becomes a niche sport, and never gains the popularity back that it had in
the late nineties, will in be courses like the Phoenician or would it be budget
courses that are able to survive.
Because at the Phoenician they charge a high price they have more room
to cut down, in which case they can still maintain a profit, and Betts believes
this extra room will allow places like the Phoenician to continue to be around,
even if golf continues to lose popularity.
One
of the highlights of the trip came after talking with Betts where he gave us
the opportunity to get out on the course and play nine holes of golf on the
Oasis course at the Phoenician.
Those of us that took the advantage of the opportunity to play had a
great time, at probably one of the nicest courses many of us will ever play
at.

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